Get in Touch

We're here to help. Reach out to our team for support or inquiries.

Email Support

Send us an email and we'll get back to you within 24 hours.

support@surcopay.com

Response Time

We typically respond within 24 hours on business days.

Monday - Friday: 9am - 6pm EST
Saturday - Sunday: Closed

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Frequently Asked Questions

How do I get started?

Sign up for a free account and connect your payment provider to start selling immediately.

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What are the fees?

SurcoPay is free. You only pay standard payment provider fees (typically 2.9% + $0.30).

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How do refunds work?

Process full or partial refunds directly from your dashboard. Provider fees are typically returned.

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Is my data secure?

Yes. We use industry-standard encryption and security practices to protect your data.

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Looking for Technical Support?

If you're already a SurcoPay user, log in to your dashboard for faster support access and account-specific help.